Privacy policy
SafePlate LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including through our website and platform, SafePlate, a B2B SaaS solution for restaurants. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We collect personal and sensitive information directly from restaurants and their managers as part of the onboarding process, and from your use of our platform. This may include:
- Personal Data: Names, contact information (email, phone number), and business details.
- Sensitive Data: Payment details required for processing transactions.
- Automatically Collected Data: We use cookies, tracking pixels, and similar technologies to collect certain data automatically when you use our website, such as IP addresses, browser types, and usage information.
2. How we use your data
We collect and use your data to:
- Provide and maintain our services.
- Facilitate payments and process transactions.
- Improve the user experience through analytics and feedback.
- Communicate with you about your account, service updates, or customer support.
3. Sharing of data
We do not share your personal data with third parties, except:
- Payment Processing: We share sensitive payment information with **Stripe*, our third-party payment processor, to facilitate transactions.
- Legal Requirements: If required by law or in response to legal requests, we may disclose your data to comply with legal obligations.
4. Cookies and tracking technologies
We use cookies, tracking pixels, and similar technologies to enhance user experience, analyze site usage, and improve our services. You can manage or disable cookies through your browser settings.
5. User consent and control
- Consent: By using our services, you agree to the collection and use of your information as described in this policy. You provide explicit consent when you opt in during the onboarding process.
- Opt-In/Opt-Out: You have the right to opt in or opt out of receiving marketing communications. You can change your preferences at any time by contacting us or updating your settings.
6. Data retention
We retain personal and sensitive data for as long as your account is active and for as long as necessary to fulfill the purposes outlined in this policy. Currently, we retain data indefinitely unless deletion is requested by the user.
7. Data security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Future use of data
At this time, we do not sell user data. However, we reserve the right to change this policy in the future. If we decide to sell data, we will update this Privacy Policy accordingly and notify users to obtain explicit consent.
9. International data transfers
If your data is transferred to another country, we ensure that appropriate safeguards are in place to protect your information, as required by applicable laws.
10. User Rights
You have the right to:
- Access, correct, or delete your personal data.
- Request restriction or object to processing.
- Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
11. Changes to this privacy policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through email or through a notification on our website. Please review the policy periodically for updates.